We’ve created this FAQ section with the commonly asked questions by our customers. We hope this will answer your queries.
Orders are dispatched within 3 business days. It takes 1-7 days to deliver the plants depending on your pin code.
Account will be created automatically while checkout if you check on the create account checkbox.
Once ordered the shipping address cannot be changed so check your address properly before submitting. But if necessary please contact us within 24 hours of ordering at Orders@urbanrootswyd.in or WhatsApp to 9747 555 878 and we will help you.
We deliver plants within India.
Your items may or may not be delivered in one package. Multiple products are packaged in different boxes for safety.
Please check our Deliveries & Returns page.
Please Contact us within 24 hours of the delivery along with appropriate proofs. Please check Deliveries & Returns for further information.
Please Contact us within 24 hours of the delivery along with appropriate proofs. Please check Deliveries & Returns for further information.
Please drop an Email to Orders@urbanrootswyd.in or WhatsApp to 9747 555 878 and we will help you.
Please drop an Email to Orders@urbanrootswyd.in or WhatsApp to 9747 555 878 and we will help you.
Please Contact us within 12 hours of placing the order and we will help you. If order is already shipped ,in that case it may not be possible to update an address and claims will not be applicable.
Orders placed once cannot be cancelled.
Yes, Please Contact us.
If you cannot find your answer in this above FAQ section, please drop an e-mail to Orders@urbanrootswyd.in, our team is always available to assist.
