Steps for Unboxing your plant

Step 1: Always open the box from the Top side (Refer Shipping Label).
Step 2: The plant is securely wrapped in corrugated sheet and synthetic cotton is used to prevent leaf damages. Gently cut the corrugated sheet without causing damage to plant. Do not directly pullout the plant from the corrugated sheet as it will damage your plant.
Step 3: Cut and remove the plastic tape covering from the pot.
Step 4: Take out the paper wrap protecting the soil from the top of the pot.

Tada!! Now the plants will bring joy and positive vibes into your house.
Dos after receiving the plant
  • Provide your plant with proper light.
  • Water your plant if necessary.
  • Contact us immediately if there’s an issue with your order
Don’ts after receiving the plant
  • Repot your plant immediately.
  • Disturb the roots before 30 days.
  • Make any changes before contacting us for help.
Share your Urban Roots plant's unboxing video with us and we'll embed it here.
Unboxing Urban Roots Plants
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